This has been resolved. Drives and notifications are processing as expected. We apologize for the interruption. If you believe that any drives of your were not tracked correctly, please reach out to support@mileiq.com.
Posted Jun 12, 2025 - 15:32 PDT
Monitoring
Our providers are recovering and we are seeing our processing succeed. We are actively monitoring the progress and your drives will be showing up in the application.
Our notification provider is also recovering, so you may see a drive without a notification.
Posted Jun 12, 2025 - 14:07 PDT
Identified
Our providers have identified the cause and are fixing it. The impact on our service is delayed drive processing and issues with adding manual drives. Once resolved, drives caught will be processed and available for classification and reporting.
Posted Jun 12, 2025 - 13:11 PDT
Investigating
We're currently experiencing processing issues with our application. This incident has been traced back to an ongoing situation with one of our providers. The team is working hard to fix this. We apologize to those impacted by the disruption.
Posted Jun 12, 2025 - 12:13 PDT
This incident affected: iOS App, Android App, and Web App.